General Questions

Do you take insurance?

Yes, we accept insurance and are paneled with Aetna, United Healthcare, BCBS, and Cigna.

How do I book my first appointment?

We recommend scheduling a counseling consultation first to discuss your needs and goals before booking an appointment to ensure the best fit for your therapeutic journey. You can schedule a consultation by clicking the BOOK NOW link. You may also call or text us at (682) 233-1272, or email us at NorthCityCounseling@gmail.com.

Do you offer virtual therapy?

Yes, we provide virtual therapy for clients located in Texas and California.

How long are sessions?

Counseling sessions typically last between 30 and 55 minutes, depending on your counselor’s recommendations and your personal goals for therapy.

What is your cancellation policy?

We have a 24-hour cancellation policy. Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. This helps us accommodate other clients and manage our schedule effectively. We appreciate your cooperation in following this policy.

Are you LGBTQAI+ affirming?

Yes, our counseling practice is LGBTQAI+ affirming. We provide a welcoming and inclusive environment for individuals of all sexual orientations, gender identities, and gender expressions. Our therapists are committed to creating a safe space where each person feels validated, supported, and empowered.

Do you offer bilingual services?

Yes, we offer counseling services in Spanish.